Essential Skills for Team Leaders

This Class will cover 3 Modules.

Module 1: Interpersonal Skills

• Effective Communication
• Listening
• Facilitation Skills/Meeting Management
• Effective Feedback
• Understanding Personal Styles

Module 2: Team Dynamics- Building a Winning Team

• What a Winning Team needs
• Stages of Team Development
• Getting Organized as a Team
• Team Roles and Responsibilities
• Why Teams Fail/How Teams Succeed
• Managing the Motivational Climate

Module 3: High Performance Team Skills

• Establishing Team Norms
• The Planning Process
• Goals and Objectives
• Building Consensus
• Making Decisions
• Solving Problems
• Handling Conflict
• Leading Change
• Managing Projects
• Managing Team Performance