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Essential Skills for Team Leaders

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Category: SupervisionHours: 18Start: October 1, 2019End: November 5, 2019
Cost: $300Time: 1pm - 4pmDay: TuesdaysNote: Training will be located at 5501 Krueger Drive. Please call or email for WTC member pricing.   

Cancellation Policy

This Class will cover 3 Modules.

Module 1: Interpersonal Skills

  • Effective Communication
  • Listening
  • Facilitation Skills/Meeting Management
  • Effective Feedback
  • Understanding Personal Styles

Module 2: Team Dynamics- Building a Winning Team

  • What a Winning Team needs
  • Stages of Team Development
  • Getting Organized as a Team
  • Team Roles and Responsibilities
  • Why Teams Fail/How Teams Succeed
  • Managing the Motivational Climate

Module 3: High Performance Team Skills

  • Establishing Team Norms
  • The Planning Process
  • Goals and Objectives
  • Building Consensus
  • Making Decisions
  • Solving Problems
  • Handling Conflict
  • Leading Change
  • Managing Projects
  • Managing Team Performance
The Classroom Experience Includes:
  • Text/Lecture
  • Video Discussion Clips
  • Role Plays
  • Hands-On Exercises
  • Aha! Experiences
  • Homework Assignments