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Curriculum

 
Curriculum Catalog
Supervision & Leadership Skills

Workforce Training Consortium

Course Title: Supervision & Leadership Skills

This course is for individuals who are either new to the responsibilities of management and supervision or those interested in a management position. It also serves as a practical refresher for managers with significant leadership experience desiring a review of the basics of effective management practices. This program consists of (12) 3.5-hour sessions delivered in an interactive setting that involves lecture, experiential activities, assignments, and practice of concepts explored during the course.

Honed over the past five years, with input and positive reviews from hundreds of participants from dozens of organizations, this course is formally updated twice each year. Many organizations show their support of this course by enrolling multiple employees each time this course is offered through the Center for Economic Development.

The training techniques used for Supervision and Leadership Skills include:

  • Classroom review and homework assignments
  • Self-discovery surveys
  • Instructional videos
  • Games and exercises
  • Case studies
  • Aha!-moment experiences
  • Workplace simulations
  • Technique-practice classroom opportunities
  • Technique-practice homework assignments, with classroom reviews of what works, what didn't, and what was learned
  • Discussion-generating clips from current and classic movies

Standard Modules include:

Module 1 - DEALING WITH DIFFICULT PEOPLE

Objectives:

  • Recognizing Social Styles and individual preferences
  • Manage interactions to-
    • Reduce interpersonal friction
    • Make it easy for others to cooperate
Module 2 - EFFECTIVE COMMUNICATIONS

Objectives:

  • Use conversation and nonverbal communication to-
    • Improve clarity and reduce-
      • Misunderstandings
      • Resistance
      • Hurt Feelings
    • Ramp up the signal-to-noise ratio
  • Improve listening skills (the other half of communication)
  • Recognize and respond to different communication styles
Module 3 - BUILDING HEALTHY WORKPLACE RELATIONSHIPS

Objectives:

  • Make deposits in a Relationship Bank Account
  • Develop respect and empathy
  • Create a positive workplace climate
Module 4 - LEADERSHIP SKILLS

Objectives:

  • Recognize the functions of supervision and management
  • Lead from any level
  • Reinforce the organization's ethical values
  • Build a professional climate
Module 5 - THE WINNING COACH

Objectives:

  • Coach good work
  • Coach poor work
  • Coach poor work habits
  • Coach someone on a dead-end path
  • Become your own best coach
Module 6 - PERFORMANCE MANAGEMENT

Objectives:

  • Set objective performance standards
  • Get agreement on performance goals
  • Guide the individual's ability to perform
  • Guide the individual's willingness to perform
  • Give high-inpact, low-anxiety performance reviews
Module 7 - MANAGING TIME, PRIORITIES, AND PROJECTS

Objectives:

  • Plan and schedule
  • alance concerns for efficiency and effectiveness
  • Evaluate competing priorities
  • Set and achieve goals
  • Plan and manage projects
Module 8 - LEADING SUCCESSFUL TEAMS

Objectives:

  • Recognize the stages of team development
  • Evaluate team status and progress
  • Diagnose team developmental needs
  • Recognize opportunities for using teams
Module 9 - DECISION MAKING AND PROBLEM SOLVING

Objectives:

  • Recognize and evaluate alternatives
  • Guide your group through the formal problem solving process
Module 10 - RESOLVING CONFLICTS AND ALIGNING VALUES

Objectives:

  • Recognize different types of conflicts
  • Apply conflict resolution strategies
  • Use value-overlaps to reduce opportunities for conflict
Module 11 - CUSTOMER SERVICE FOR INTERNAL/EXTERNAL CUSTOMERS

Objectives:

  • Recognize the legitimate needs of external customers
  • Recognize your impact on external customers
  • Recognize internal customers and their legitimate needs
  • Plan for customer service improvement
  • Build a climate of customer service excellence
Module 12 - CREATIVITY, INNOVATION, AND CONTINUOUS IMPROVEMENT

Objectives:

  • Differtiate between creativity and innovation
  • Build a creative-friendly climate
  • Manage producive innovation
  • Create a climate of continuous improvement
Safety Training
Introduction to OSHA

Workforce Training Consortium

Course Title:      Introduction to OSHA

Contents:

  • Required Written and Training Programs
  • Personal Protective Equipment
  • Walking/Working Surfaces
  • Machine Guarding
  • Lock-out/Tag-out
  • Electrical
  • Hazard Communication
  • Emergency Egress and Response
  • Material Handling
  • Industrial Hygiene and Ventilation
  • Ergonomics

OSHA 10-Hour Certification Course

Workforce Training Consortium

Course Title:      OSHA 10-Hour Certification Course

The OSHA 10-hour general industry course is a comprehensive safety program designed for anyone in the manufacturing industry. Workers in factories, assembly lines, pharmaceutical plants and health care facilities should take this course. It will be held over two days.

Contents:

  • Introduction to OSHA
  • Electical
  • Exit Routes - Emergency Action Plans - Fire Prevention
  • Walking and Working Surfaces
  • Flammable and Combustible Liquids
  • Personal Protective Equipment
  • Machine Guarding

APICS Certification Course

Workforce Training Consortium

Course Title: APICS Certification Course

Standard Modules include:

Module 1 - BASICS OF SUPPLY CHAIN MANAGEMENT

The basic concepts in managing the complete flow of materials in a supply chain from suppliers to customers are covered in the Basics module. This module covers manufacturing, distribution, service, and retail industries. This includes the fundamental relationships in the design, planning, executions, monitoring, and control that occur. Knowledge of the material in the module is assumed as a prerequisite for the other APICS CPIM modules, which cover similar topics in much greater depth

Topics Include:

  • Understanding basic business-wide concepts, including understanding various supply chain environments
  • Managing demand, including markets and customer expectations
  • Designing products, processes, and information systems
  • Understanding supply issues including inventory costs, functions, and metrics

Module 2 - MASTER PLANNING OF RESOURCES

Explore and be able to apply the principles of demand management, sales and operations planning, master scheduling, and distribution planning, and to identify conditions that require action. This module evaluates knowledge of both supply and demand planning for mid-to-long-term independent demand.

Topics Include:

  • Recognizing all demands for goods and services to support the marketplace
  • Bringing together all the plans for a business
  • Disaggregating the production plan for the business
  • Planning the distribution network and replenishment
Module 3 - DETAILED SCHEDULING AND PLANNING

Acquire a working knowledge of the tools and techniques for planning of inventory, including planning techniques such as MRP, CRP, lean, TOC, and projects. Understand the effect of using each technique; know standard measurements for inventory, materials, capacity and supplier performance; and recognize when to escalate issues.

Topics Include:

  • Managing inventory, planning material requirements, planning capacity requirements, and procurement and supplier planning
  • Recognizing the importance of supply chain management and deploying supply chain strategies related to scheduling, planning, and sourcing
  • Translating product-leve plans and schedules generated at the master planning level into requirements that can be procured or produced
  • Bridging the master planning area with the execution and control function
  • Planning, scheduling, resource allocation, and implementing projects that are used to manage the supply of products and services
Module 4 - EXECUTION AND CONTROL OF OPERATIONS

Learn to translate plans into operational activies and define and apply techniques in the operations field.

Topics Include:

  • Comparing actual output to plans and taking appropriate corrective actions
  • Communicating ideas in a group setting and instructing others in tasks
  • Creating operational solutions in the face of competing resources
  • Explaining the release of work and reporting performance through data collection
  • Understanding the execution of quality initiatives and continuous improvement plans
  • Evaluating trade-offs and participating in design decisions
Module 5 - STRATEGIC MANAGEMENT OF RESOURCES

Move your learning to the next level through the SMR module that includes higher-level thinking or strategic planning and implementation of operations. This includes an understanding of how market requirements drive the resources and processes of an organization

Topics Include:

  • Understanding concepts that require a combination of elements and higher thinking withtin the entire CPIM body of knowledge
  • Knowing the relationship of existing and emerginc processes and technologies to operations and supply chain functions
  • Understanding Various business environments
  • Knowing how business strategies are developed and how operation strategies are implemented
LEAN 101

Workforce Training Consortium

Course Title: LEAN 101

WHAT IS LEAN MANUFACTURING?

A systematic approach to identify and eliminate waste through continuous improvement by flowing the product at the pull of the customer in pursuit of perfection.
Global Competition is forcing companies to improve quality, reduce delivery time and lower costs. The traditional manufacturing way of thinking has been "cost + profit = selling price". The customer now sets the selling price and the LEAN way of thinking is:

selling price - cost = profit

CONCEPTS

One way to increase profit is to decrease cost. The best way to decrease cost is by eliminating waste. The concepts of LEAN focus the company's resources on identifying and eliminating all non-value added activities (waste).
LEAN compresses time from the receipt of an order to the receipt of payment. The results of LEAN compression are greater productivity, shorter delivery times. lower cost. improved quality and increased customer satisfaction.

You can change without growth,
but you cannot grow without change
and, successful growth requires control.



THE BEST PUBLICLY AVAILABLE LIVE LEAN MANUFACTURING SIMULATION!

This "hands-on" workshop is the critical first step towards understanding the global language and principles of LEAN. You will learn the concepts of LEAN Manufacturing and how to apply them.

During the Simulation Exercises - as a member of the production team for Buzz Electronics - the following lean concepts will be applied and practiced:

LEAN 101
  • Manufacturing simulation
  • 5S Workplace Overview
  • Quick Changeover
  • Value Stream Mapping
  • Total Productive Maintenance
  • Developing a LEAN Culture
  • Utilizing Kaizen to Implement Positive Change
The LEAN TOOLS
  • Standardized Work
  • Visual Signals
  • Point of Uses Storage
  • Line Balancing
  • Batch-Size Reduction
  • Pull Systems
  • Kanban
  • Kaizen
  • 5S/Workplace Organization
  • Cellular
  • Single Piece Flow
The 8 WASTES

  • Defects
  • Overproduction
  • Waiting
  • Non Utilized People

  • Transportation
  • Inventory
  • Motion
  • Extra processing

Computer Skills
Beginning Microsoft Excel

Workforce Training Consortium

Course Title: Beginning Microsoft Excel

Course Length:
8 hrs

Prerequisites:
Basic knowledge of keyboard or Computer Literacy

Objective:
Participants will be able to demonstrate the basic skills and commands needed to set up a spreadsheet.

Course Content:

Session 1
•Creating, Saving, and exiting a Worksheet
•Using Mouse & Keyboard
•Enter Labels
•Simple Corrections
•Save & Close a Workbook
•Numeric Labels & Values
•Alignment
•Merging Cells
•Formatting, number, colors, borders
•Indenting within a cell
•#### - What do I do?
Session 2
•Using Formulas: Formatting: Copying Formulas
•Using a Formula
•File Functions
•Formatting Data
•Using Ranges
•Copying Data
•Quick Sorts
•Copying a Formula
•Absolute Reference
•Series Insert & Delete Columns & Rows
Session 3
•Copying & Pasting, Paste Special, Pasting Links, Printing Options
•Moving
•Copy
•Copy & Paste Special
•Transposing Data
•Freeze Titles
•Split Workbook
•Multiple Worksheets
•Printing Options
•Comments
Session 4
•Charting
•Create & Edit Charts
Intermediate Microsoft Excel

Workforce Training Consortium

Course Title: Intermediate Microsoft Excel

Course Length:
8 hrs

Prerequisites:
Beginning Excel or basic understanding of Excel

Benefitial to:
This course is deisgned for experienced Microsoft Excel users.

Course Content:
Session 1
•IF statements
•Inserting, deleting and moving columns & rows
•Auto Correct
•Freezing titles
•Workbook sheets
•Naming Ranges
•Working with Dates
•Printing rows & columns on multiple pages
Session 2
•Copying & Paste Special between worksheets
•Working with multiple worksheets & workbooks
•Creating a Template
•Linking Workbooks
•3D Formulas
Session 3
•WHAT-IF tables
•VLOOKUP & HLOOKUP function
•Customizing Your Toolbar
•Protecting worksheets
•Working with dates
Session 4
•Database
•Using Excel as database
•Sorting
•Mail Merge
•Use forms to input
Advanced Excel

Workforce Training Consortium

Course Title: Advanced Excel

Course Length:
6 hours typically offered in (2) 3-hour sessions.

Prerequisites:
Intermediate Excel or equivalent knowledge of Excel.

Beneficial to:
Those interested in expanding their knowledge and skills of Excel.

Objective:
To build on existing Excel skills.
Course Content:
Session 1
•Recording a Macro
•Naming & Assigning a shortcut key
•Relative and absolute references in Macro
•Running your Macro
•Button or active X control
•Tool bar button
•Graphic Object
•Menu bar
•Lotus converted file
•Managing Macros
•Copy/delete
•Rename
•Edit
Session 2
•Creating a PivotTable
•Modifying
•Adding/removing fields
•Displaying and Grouping
Microsoft Access

Workforce Training Consortium

Course Title: Microsoft Access

Course Length:
8 hrs

Prerequisites:
Knowledge of Windows

Objective:
After completing this course, the participants will be able to design a database form and table, enter and retrieve information, design queries and build reports.

Course Content:
Session 1
Creating a Database Form
•Database Basics
•Creating Database Datasheets and Forms
•Entering Data
•Enhancing Datasheets and Forms

Editing and Printing a Database
•Modifying Datasheets and Forms
•Editing Data
•Printing Datasheets and Forms

Session 2
Searching and Sorting a Database
•Searching Datasheets and Forms
•Sorting Data
•Creating Subsets from Datasheets and Forms
Session 3
Queries
•Query Basics
•Enhancing and Printing a query
•Creating a Query Using Data from Multiple Tables
Session 4
Reports
•Changing and Enhancing a Report
•Using a Wizard to Create a Report
•Changing Item Properties
•Adding New Fields to a Report
Beginning Microsoft Word

Workforce Training Consortium

Course Title: Beginning Microsoft Word

Course Length:
8 Hours

Prerequisites:
Basic knowledge of keyboarding or Computer Literacy

Objective:
Participants will be able to demonstrate the basic skills and commands needed to operate MS Office Word.

Course Content:

Session 1
•Word Window and Toolbars
•Creating, saving, printing and opening documents
•Word Wrap
•Correcting Errors
•Spell Check
•Insertion Point Movements
•Undo/Redo
•Selecting Text
•Tabbing
•Auto Correct
•Show/Hide Codes
Session 2
•Text Alignment
•Changing Fonts, Size, and Formatting
•Bullets & Numbering
•Highlighting
•Insert Symbols
•Non-breaking Spaces
Session 3
•Line Spacing
•Indenting Text
•Setting Margins
•Copy, Cut & Paste
•Format Painter
•Moving Text
Session 4
•Thesaurus
•Grammar Check
•Page Breaks
•Page Numbering
•Creating an Outline
Intermediate Microsoft Word

Workforce Training Consortium

Course Title: Intermediate Microsoft Word

Course Length:
8 Hours

Prerequisites:
Basic knowledge of keyboarding or Computer Literacy

Objective:
Participants will be able to demonstrate the basic skills and commands needed to operate MS Office Word.

Course Content:

Session 1
•Format Painter
•Thesaurus
•Justification
•Find & Replace Text
•Outlining
•Multi-Level Lists
•Line Spacing
•Indents
Session 2
•Multi-Page Documents
•Page Breaks
•Special Symbols
•Footnotes & Endnotes
•Headers/Footers
•Page Numbers
•Hyperlinks
•Saving as a Webpage
Session 3
•Inserting Files
•Copying & Pasting in Multiple Documents
•Pasting a link
•Columns & Tables
•Graphics & Enhancements
Session 4
•Mail Merge
•Form Letters
•Envelopes and Labels
Windows, Word, & Excel

Workforce Training Consortium

Course Title: Windows, Word, & Excel

Course Length:
21 hours offered in (7) 3-hour sessions.

Prerequisites:
Knowledge of keyboard and basic computer literacy

Beneficial to:
Anyone interested in learning the basic uses of Windows, Word and Excel.

Objective:
To provide a basic working knowledge of Windows, Word and Excel.

Equipment Needed:
Laptop computers, MS Windows Software

Course Content:

Windows
•Introduction to Windows
•Elements of Windows
•Maximizing, minimizing, restoring & switching windows
•Moving & resizing windows
•Setup personal preference
•Word processing - word wrap
•Dialogue Boxes
•Taskbars
•Files
•Saving files
•Save and Save As difference
•My Computer
•Browsing Folders
•Changing Drives
•Finding FIles
•Create shortcut on desktop
•Recycle Bin
Word
•Saving & editing Documents
•Accessing "list files"
•Printing Options
•Keyboarding using word wrap
•Retrieving a document
•Using express movement keys
•Deleting
•Using spell check
•Alignment
• Show/Hide Codes
•Enhancements
•indenting text
•Changing margins
•Move/Copy text
Excel
•Ribbon basics
•Parts of a worksheet
•Keyboard & Mouse
•Movements
•Printing
•Saving
•Using Formulas & Functions
•Formatting
•Printing Options
Intro to AutoCAD

Workforce Training Consortium

Course Title: Intro to AutoCAD

Prerequisites:
Understanding of Windows Course Length & Maximum Class Size: 36 Classroom Hours held in twelve 3-hour sessions. Maximum class size is 16.

Beneficial to:
The course is designed for beginning AutoCAD users who are familiar with computers, but have not taken a computer-drafting course. Participants should be familiar with basic computer skills, such as Windows and file management.

Objective:
Introduction to AutoCAD will provide the skills needed to create a basic 2D drawing using editing tools, to organize objects using layers, to plan for efficient construction techniques, to add text and basic dimensions, and to prepare for plotting. The course is divided into two parts, the first presenting essential skills and the second covering more sophisticated techniques for drawing setup and productivity.

Equipment Needed for Instruction:
Computer Lab & software provided projector, plotter.

Intermediate AutoCAD

Workforce Training Consortium

Course Title: Intermediate AutoCAD

Course Length & Maximum Class Size:
24 Classroom Hours held in eight 3-hour sessions. Maximum class size is 16.

Prerequisites:
Understanding of Windows, Intro to AutoCAD

Beneficial to:
Those upgrading previous CAD versions or desiring to expand upon their understanding of basic AutoCAD operations.

Objective:
Participants will build upon knowledge of basic AutoCAD and will be able to perform intermediate level AutoCAD operations. Participants will have the opportunity to gain functional knowledge of the program.

Content:
•Review advanced dimension features
•Drawing setup, advanced object selection, preferences, object cycling, advanced text
•Advanced draw, modify and inquiry commands
•Auxiliary views, Isometric drawing, ISO angles and Ellipses
•Universal coordinate system, viewpoint toolbar, 3d solid modeling
•Paper space review, 3d drawing, section, slice, isoclines and fractures
•Solid view and solid draw commands
•External references, making and viewing slides, exporting graphic files
•Attributes, OLE objects, drawing variables, customizing menus, Dview and UCS control
•Rendering, lights, materials, backgrounds, fog
•Surfaces, filters, obscure commands, bonus tools, installation of AutoCAD

Advanced AutoCad/Architectural Desktop

Workforce Training Consortium

Course Title: Advanced AutoCad/Architectural Desktop

Course Length & Maximum Class Size:
24 Classroom Hours held in eight 3-hour sessions. Maximum class size is 16.

Prerequisites:
Understanding of Windows, Introduction to AutoCAD, Intermediate AutoCAD

Beneficial to:
Those upgrading previous CAD versions or desiring to expand upon their understanding of AutoCAD operations.

Objective:
Participants will build upon knowledge of intermediate AutoCAD and will be able to perform advanced level AutoCAD operations. Participants will gain knowledge of Architectural Desktop. Participants will have the opportunity to gain functional knowledge of the program.

Content:
•Basic 3D concepts and review
•Creating surfaces
•Solid modeling
•Editing Solids
•Manipulating 3D objects
•Working drawings and 3D objects
•Presenting the 3D model

Microsoft Publisher

Workforce Training Consortium

Course Title: Microsoft Publisher

Course Length & Maximum Class Size:
6 Classroom hours typically held in two 3-hour sessions. Maximum class size is 20.

Prerequisites:
Basic knowledge of keyboarding and Windows

Beneficial to:
Anyone interested.

Objective:
Participants will be able to demonstrate the basic skills & commands needed to operate Microsoft Publisher

Equipment Needed for Instruction:
MS Office software, Laptop Computer

Content:
Session 1

•Planning a Publication
•Using PageWizards
•Creating your Own Designs
•Working with Text
Session 2

•Working with Objects
•Working with Tables
•Printing Publications
MS Office PowerPoint

Workforce Training Consortium

Course Title: MS Office PowerPoint

Course Length & Maximum Class Size:
8 Classroom hours given in four 2-hour sessions. Maximum Class Size is 20.

Prerequisites:
Basic knowledge of keyboarding or computer operations

Equipment Needed for instruction:
MS Office software, Lap Top Computers, Learning Microsoft Office Professional

Objective:
Participants will be able to demonstrate the basic skills and commands needed to operate MS Office PowerPoint.

Content:
Session 1

•PowerPoint screens
•Toolbars
•Wizards
Session 2

•Help screens
•Slides
•Selecting fonts
Session 3

•Editing
•Printing slides
•Organizational charts
Session 4

•Graphics
•Charts
•Incorporating text and graphics
Mechanical Skills
Tech Math for Blueprint & Mechanical Maintenance

Workforce Training Consortium

Course Title:      Tech Math for Blueprint & Mechanical Maintenance

Course Length and Maximum Class Size:
18 Classroom hours presented in (6) 3-hour sessions.
(NOTE:Participants will have the option of taking a challenge test prior to the beginning of the class to demonstrate mastery of all or part of the skills which will be addressed in the class. This may eliminate the need to participate in all 18 hours of instruction. Call ASU Tech to schedule tests.) Maximum class size is 20.

Prerequisites:
Basic Math

Beneficial to:

Employees planning to enroll in blueprint reading and/or the mechanical maintenance series.

Equipment Needed for Instruction:
Dry erase board or chalkboard, overhead projector.

Objective:
To equip participants with the math skills essential for the successful completion of the tasks required for blueprint reading and for performing the necessary math skills for mechanical maintenance.

Content:

Module 1-(6 hrs) Math computation involving fractions and decimals. A test will be given upon completion of these 6 hours to determine participants’ readiness to proceed to module 2 or the need to repeat module 1.

Module 2-(6 hrs) Math applications and problem solving involving fractions and decimals; using simple formulas; using calculators.

Module 3-(6 hrs) Precision measurements.Reading and taking measurements with rulers (1/64”), micrometers, and calipers.{Final exam}

Basic Blueprint Reading

Workforce Training Consortium

Course Title:      Basic Blueprint Reading

Course Length and Maximum Class Size:
23 Classroom hours given in (8) 3 hour sessions. Maximum class size is 28.

Prerequisites:
Technical Math for Blueprint and Mechanical or equivalent knowledge and Reading assorted Blueprint drawings on CD-ROM

This is an introductory class and an interest in learning Blueprint Reading is basically required.

Beneficial to:
Production workers, inspectors, set-up personnel, buyers and schedulers, and those planning to entering machining or construction operations.

Objective:
This Blueprint course is designed to develop the skills needed to interpret basic engineering drawings.

Equipment Needed for Instruction:
Dry erase board or chalk board, overhead projector, micrometers, venire calipers, depth gauge.

Content:

1. Lines used in Engineering drawings--Object lines, center lines, hidden lines, extension lines, break lines, cutting plane or section lines. 1 Hour
2. Views used in drawings--Top view, front view, side view, chart drawing, assembly drawing, break-out view. 1 Hour
3. Dimensions, Tolerances, Title Blocks, and Notes 2 Hours
4. Metric system 3 Hours
5. Measuring instruments--Calipers, micrometers and gauges 2 Hours
6. Symbols--Welding, finish, and geometric dimension and tolerancing 1 Hour
7. Blueprint reading practice 11 Hours
8. Blueprint Final Assessment--(Testing) of Basic Blueprint Reading Series 2 Hours
Geometric Dimensioning and Tolerancing

Workforce Training Consortium

Course Title:      Geometric Dimensioning and Tolerancing

Course Length and Maximum Class Size:
24 Classroom hours given in (8) 3 hour sessions. Maximum class size is 20.

Prerequisites:
Technical Math, Basic Blueprint Reading, and experience reading and interpreting blueprints.

Beneficial to:
Those planning to enter machining or construction operations or machine parts manufacturing or machine assemblers.

Objective:
Attendees should leave this course with a basic understanding of Geometric Dimensioning and Tolerancing (ANSI/ASME Y 14.5M-1995) and how to apply tolerancing requirements to gauging and measurement methods.

Equipment Needed for instruction:
Dry erase board or chalk board, overhead projector

Content:
•Geometric Dimensioning (3 Hours)
•Form Controls (3 Hours)
•Datum (3 Hours)
•Orientation Controls (3 Hours)
•Location Controls (3 Hours)
•Runout Controls (3 Hours)
•Profile Controls (3 Hours)
•Measurement Methods & Techniques (3 Hours)

Mechanical Maintenance Series

Workforce Training Consortium

Course Title:      Mechanical Maintenance Series

Course Length:
50 hrs

Prerequisites:
Technical Math for Blueprint Reading & Mechanical Skills

Beneficial to:
Those planning to enter general maintenance or construction operations.

Objective:
The Basic Mechanical Skill curriculums are designed for the person who is just beginning in this area with a minimum or no prior experience. This Mechanical Maintenance SERIES of courses covers independent power transmission subject areas that help identify specific components and how they are used in a system. This training will teach installation, maintenance, and troubleshooting, as well as preventive maintenance techniques.

Equipment Needed for Instruction:
TV, VCR, Dry erase board, & overhead projector

Course Description:

• Orientation, Basic Terms of Maintenance, and pre-requisite assessment (testing)

Nearly 100 common maintenance terms are visually explained in this program with the use of cutaways, demonstrations and illustrations. Brazing, elastic limit, press fit, torque and keyway are just a few of the terms covered. An overview of the complete Mechanical Series is presented and the Pre-requisite testing is verified.

(The following do NOT have to be taken in any order or sequence following the above Orientation, but all must be completed BEFORE taking the Final Assessment test)

•Lubrication Techniques, Bearing Installation & Maintenance

This program teaches the basic principles of lubrication; how to identify common industrial lubricants and their uses; how to interpret viscosity and consistency ratings; how to operate common lubrication systems; and how to monitor lubricant levels and conditions in industrial systems. Common terms associated with all types of bearings are introduced in this program. A discussion of the different types of bearings prepares the viewer for maintenance tips and techniques associated with bearings. The basic principles of bearing operation are also covered and include; how to identify common bearings and their housings; how to monitor bearings for common causes of failure; how to determine the common causes of bearings failure; and how to mount bearings on shafts and in bores.

•Maintain & Troubleshoot Gear Reducers & Industrial Gearing

This course teaches the basic principles of operations, maintenance, and repair of gear reducers. Trainees will lea the basic parts of all reducers; some of the common things that go wrong with them; some common practices and procedures for maintenance and repair; what to do when replacing a seal; and what to do during an overhaul. This course also teaches the basic principles of the most common types of gearing used in industry; how gearing is selected and sizes for different application; how to maintain gearing so it provides long, trouble-free performance; how to troubleshoot gearing when it malfunctions; and how to adjust and replace gearing when it fails.

•Maintain, Troubleshoot & Monitor Centrifugal Pumps and Maintaining Valves

This course teaches trainees the basic principles of troubleshooting centrifugal pumps. After completing this course, the participants will be able to properly troubleshoot monitor and maintain centrifugal pumps and their components as well as different types of values.

•Maintaining Flexible Drives, Roller Chain, Flat, V, and Timing Belts

This course teaches trainees the basic principles of flexible power transmission drives; how to align sheaves and sprockets; and how to identify likely causes for the failure of belt drives and chain drives. Trainees lea the basic principles of flexible power transmission drives; and how to interpret identification codes for V-belts. Also covered are the most mode techniques of belt care. The nomenclature and construction of V-belts are discussed and demonstrated. Advantages and disadvantages of using a V-belt drive are also covered.

•Couplings, Coupling Alignment, Maintain & Troubleshoot Brakes & Clutches

Several different types of rigid and flexible couplings are discussed in this program. It presents the viewer with terminology that is associated with the most common types of these coupling groups. This program also teaches the basic principles of mechanical couplings and their operation; how to match different coupling types to an application; how to recognize common failures; how to mount a coupling on a shaft; and how to align a coupling using a straight edge and feeler gauge and suing a dial indicator. This course also covers the basic principles of brakes and clutches commonly used in industry; how to identify the major types of brakes and clutches used in industry; how to recognize operating conditions which may accelerate wear or lead to the early failure; how to adjust, maintain and troubleshoot the operation of brakes and clutches; and how to repair and replace them.

• Final Assessment(testing) of completed Basic Mechanical Skills Series

For those that complete the total Basic Mechanical Series of the 50 classroom hours, a comprehensive final evaluation is complete

Pneumatics & Hydraulics Fluid Power

Workforce Training Consortium

Course Title:      Pneumatics & Hydraulics Fluid Power

Prerequisites:
Basic Terms of Maintenance or equivalent knowledge

Course Length and Maximum Class Size:
27 Classroom hours given in (9) 3.0 hour sessions. Maximum class size is 10.

Objective:
Attendees should leave with a basic understanding of Hydraulics and Pneumatics in Industrial applications

Course Content:

•Schematic Symbols
•Basic Schematic Reading
•Component Functions
•Hydraulic Theory
•Valves
•Filtration Systems
•Sizing Pumps
•Hands on Training

Beneficial to:
Those planning on maintaining and/or operating pneumatic and hydraulic equipment

Welding Skills
Special Projects

Workforce Training Consortium

Course Title:      Special Projects

Objective:
This course is designed to instruct students in specific welding for the job, Oxy-Acetylene, Stick, MIG or TIG welding

Electrical Skills
Technical Math for Electrical Series

Workforce Training Consortium

Course Title:      Technical Math for Electrical Series

Course Length and Maximum Class Size:

18 Classroom hours presented in (6) 3-hour sessions. Maximum class size is 20.

(NOTE:Participants will have the option of taking a challenge test prior to the beginning of the class to demonstrate mastery of all or part of the skills which will be addressed in the class.This may eliminate the need to participate in all 18 hrs. of instruction.Call ASU Tech to schedule tests.Also, employees who have successfully completed Technical Math for Blueprint Reading/Mechanical will need only to participate in module 3 to satisfy the requirements of the course.)

Prerequisites:

  • Basic Math

Beneficial to:
Employees planning to enroll in classes associated with courseware in the electrical series.

Objective:
To equip participants with the math skills needed to proficiently perform tasks required in the courseware of the electrical series.

Equipment Needed for Instruction:
Dry erase board or chalkboard, overhead projector.

Content:

  • Module 1
  • (6 hrs) Math computation involving fractions and decimals.A test will be given upon completion of these 6 hours to determine participants’ readiness to proceed to module 2 or the need to repeat module 1.
  • Module 2
  • (6 hrs) Math applications and problem solving involving fractions and decimals; using simple formulas; using calculators.
  • Module 3
  • (6 hrs) Ratio and proportion; using formulas; introduction to functions; engineering notations. {Final exam}
Basic Electrical Overview

Workforce Training Consortium

Course Title:      Basic Electrical Overview

Course Length and Maximum Class Size:
6 Classroom hours given in (2) 3 hour sessions. Maximum class size is 25.

Prerequisites:

  • None. This is a basic overview and introduction to Electricity and electrical Controls

Beneficial to:
Those who wish to determine their initial interest in Electricity or Electrical Control Devices before

Objective:
To introduce people to electricity and electrical control devices. To familiarize people with the safety needs and the sources of electricity.

Content:

Session 1

  • Basic Electrical Overview
    • Alternative Current (AC)
    • Direct Current (DC)
    • Voltage
    • Current
    • Resistance
    • Power
    • Safety
  • Basic Electrical Distribution Overview
    • Utility Supplied Power
    • Substations
    • Switch gears
    • Transformers
    • Safety
  • In the Plant
    • Disconnects
    • Panels
    • Breakers and Fuses
    • Conduit, wire, etc.

Session 2

  • Basic Control Systems
  • Motor Control Centers (MCC)
    • Use
    • Construction
  • Motor Starters
    • Use
    • Motor Protection
  • Machine Control
    • Programmable Controllers
    • Variable Speed Drivers
    • Sensors, Switches, Relays
  • Basic Test Equipment
    • Voltage
    • Currents
    • Resistance
    • Oscilloscope
Introduction to Electrical Drawings and Controls with Lab

Workforce Training Consortium

Course Title:      Introduction to Electrical Drawings and Controls with Lab

Course Length and Maximum Class Size:
16 Classroom hours given in (5) 3 hour sessions. Maximum class size is 18.

Prerequisites:

  • Basic Electricity Overview or equivalent knowledge.
  • Introduction to Electricity or equivalent knowledge.
  • Participant should have a General Electrical Overview or some General A/C Knowledge.

Beneficial to:
Machine operators, basic electrical maintenance, or any individuals desiring increased knowledge in electrical drawing and controls and are thinking of progressing to motor starters and/or PLC operation.

Objective:

This course is designed to strengthen the skills of entry level maintenance personnel who will install and repair Industrial Electrical Control Systems. Upon completion, participants should be able to read and interpret basic electrical drawings with an emphasis on Ladder Diagrams and Ladder Logic Diagrams.

Lab provides hands on experience to strengthen the skills and knowledge acquired in Electrical Drawings and Controls

Content:

1. Types and purposes of Electrical Drawings--Wiring, Layout, Ladder and Flow Diagrams 1 Hour
2. Types of Symbols used in Electrical Drawings--Control Components, Logic and Flow 1 Hour
3. Rules for reading and creating Schematics 1 Hour
4. Relay Ladder Schematics (hardwire) 2 Hours
5. Ladder Logic Schematics 1 Hour
6. Converting Relay Ladder to Ladder Logic 1 Hour
7. Electrical Drawing Reading Practice 2 Hours
8. Lab 6 Hours
Introduction to Motor Starters with Lab

Workforce Training Consortium

Course Title:      Introduction to Motor Starters with Lab

Course Length and Maximum Class Size:
15 Classroom hours given in (5) 3 hour sessions. Maximum class size is 18.

Prerequisites:
  • Basic Electrical Overview or equivalent knowledge.
  • Introduction to Electrical Drawings and Controls or equivalent knowledge.
  • Three Phase Power Circuits or equivalent knowledge.
  • Participants should have some previous basic experience with electricity.

Beneficial to:
Machine operators, basic electrical maintenance, or any individuals needing to understand motor controls to do their work and/or are thinking of progressing to Programmable Logic Controller (PLC) operation.

Objective:

Those completing the course will be able to:

  • identify a power circuit and a control circuit
  • demonstrate an understanding of the logic associated with the control circuit by tracing a control circuit and discussing the parts and the purpose behind each
  • demonstrate a basic knowledge pertaining to troubleshooting a failed circuit by inspecting a failed circuit and giving a general discussion about the cause of the failure
  • demonstrate an understanding of Safety rules by following Lock/Out - Tag Out procedures when troubleshooting a circuit;
  • be able to replace heaters and fuses, check continuity, and do basic voltage testing.

Note: Assume all live circuits with maximum 480 volts. The following will not be included: wire sizing, starter sizing, motor sizing.

Lab provides hands on experience to strengthen the skills and knowledge acquired in Motor Starters

Content:

Control Circuits
  • Simple starter circuits
  • Manual control/automatic control (HOA)
  • Trouble shooting failed control circuit
  • Parts most likely to fail or to cause a problem
3 Hours
Power Circuit
  • Motor control centers (MCC's)
  • Starter cabinets
  • Disconnects
  • Motor protection devices
3 Hours
Grounding Circuits (required)
  • General discussion of grounding
1.5 Hours
NEMA vs. IEC Standards
  • Explanation of standards, their purpose, and benefits
  • Choosing right equipment for its environment
  • Replacing failed equipment with appropriate standards
1.5 Hours
Lab

 

6 Hours
Applied Electricity Series

Workforce Training Consortium

Course Title:      Applied Electricity Series

Course Length and Maximum Class Size:
Nine (9) 3.0 hour sessions. Maximum class size is 20.

Prerequisites:
  • Electrical Math or equivalent knowledge.
  • Basic Electrical Overview or equivalent knowledge.
  • Each Class in the Series must be taken in sequence.

Beneficial to:
Those planning to enter general electrical maintenance or construction operations.

Objective:
Attendees should attain an introductory level of understanding of the indicated subject matter.

Equipment Needed for instruction:
TV with VCR, Dry erase board or chalk board, overhead projector.

Content:

Applied Electricity Series

This Applied Electricity SERIES of courses builds a foundation so that individuals can read electrical schematics, use ladder logic diagrams, connect loads to single and three-phase power sources and understand troubleshooting techniques.

Introduction to Electricity

This program provides an introduction to voltage sources, current, resistance, insulators, conductor, and loads. Ohm’s Law and the Power Law are explained and applied. Viewers will learn the basics of what voltage is, where it comes from, how it produces electron flow in different materials, and how voltage, current, resistance and power are related in simple electrical systems.

AC Power Generation & Transmission

This program examines the relationships between electricity and magnetism, and explains how electromagnets, alternators, and transformer work. Trainees will be shown how alternators produce alternating voltage and current, and transformers step AC voltage up or down. Viewers will be introduced to transformer calculations, and power transmission systems, including three-phase.

Circuits (Series, parallel, & combination)

This program covers series and parallel circuits, and equivalent circuit calculations. It provides a thorough explanation of what happens to current and voltage in series and parallel component combinations.

Coils, and Capacitors

This program covers series and parallel circuits, and equivalent circuit calculations. It introduces inductors and capacitors, inductive and capacitive reactance, and power factors. Provides a thorough explanation of what happens to current and voltage in series and parallel component combinations.

Three Phase Power Circuits

This program focuses on the practical things maintenance personnel must know in order to connect transformers and leads to AC power sources, with a particular emphasis on three-phase circuits. Viewers will learn how to calculate voltage and current in the various wye and delta transformer connections.

Reading Electrical Diagrams

This program introduces the components and circuits found in common motor and machine control systems by examining line, ladder, or "elementary" schematic diagrams of these circuits. Viewers will learn the symbols found in line schematics, and the techniques for tracing out circuits and sequence of operation from the diagram.

Electrical Trouble Shooting Techniques

This program focuses on the logical and systematic troubleshooting of electrical systems. The different kinds of possible faults, the proper way of analyzing the faults, and the proper use of meters are illustrated.

Introduction to Programmable Logic Controllers

Workforce Training Consortium

Course Title:      Introduction to Programmable Logic Controllers

Course Length and Maximum Class Size:
24 Classroom hours given in (8) 3 hour sessions. Maximum class size is 16

Prerequisites:
  • Technical Math or equivalent knowledge
  • Basic Electrical Overview or equivalent knowledge
  • Electrical Series

Beneficial to:
To those who work with PLC’s and desire introductory knowledge of their operation and to those who desire to progress further in PLC programming.

Objective:
To provide an overview of PLC's including hardware components, number systems, and codes, and the basics of programming and applications, using Allen-Bradley "SLC 100/150or 500" and/or PLC2.

Equipment Needed for Instruction:

Allen-Bradley "SLC 100/150/or 500" and/or PLC2

Content:
  • PLC Overview and hardware
  • Number Systems--Fundamentals of Logic
  • Basics of Programming
  • Timers and Counters
  • Data Manipulation
  • Sequencers
  • Programming and Troubleshooting Practice

Intermediate Programmable Logic Controllers

Workforce Training Consortium

Course Title:      Intermediate Programmable Logic Controllers

Course Length and Maximum Class Size:
24 Classroom hours given in (8) 3 hour sessions. Maximum class size is 20

Prerequisites:

  • Introduction to PLC

Beneficial to:
To those who work with PLCs and desire introductory knowledge of their operation and to those who desire to progress further in PLC programming.

Objective:
Programming the SLC 500 with a computer as opposed to the hand held terminal. Advanced PLC programming (not covered in the Introduction to PLC.)

Equipment Needed for Instruction:
Allen-Bradley "SLC 100/150/or 500" and/or PLC2

Content:
  • Computer skills for PLC programming
  • Advanced sequencer instructions
  • Master control and zone control instructions
  • Jump instructions and subtractions
  • Data manipulation instructions
    • PUT and GET instructions
    • Data compare instructions
    • Data manipulations programs
    • Numerical data I/o interfacing
    • Set point control
  • Math instructions
  • Advanced program editing

Programmable Logic Controllers Hardwiring

Workforce Training Consortium

Course Title:      Programmable Logic Controllers Hardwiring

Course Length and Maximum Class Size:
6 classroom hours held in (2) 3-hour sessions. Maximum class size is 16

Prerequisites:
  • Technical Math
  • Basic Electrical Overview
  • Electrical Drawings and Controls
  • Introduction to Motor Starters
  • Applied Electrical Series or equivalent knowledge.

Beneficial to:
Those who work with PLCs and who desire introductory knowledge of their wiring and to those who desire to progress further in PLC programming

Equipment Needed for Instruction:
Allen-Bradley "SLC 100/150/or 500" and/or PLC2

Objective:
To provide an overview of PLCs including hardware components, number systems, codes, and the basics of programming and applications.

Content:
  • Requirements for hardwired mast stop and control relay
  • Requirements for grounding
  • Enclosures
  • Leaky inputs and outputs
  • Excessive noise on circuits
  • Wiring layout and isolation transformers
  • Preventive maintenance
  • Safety Considerations

Advanced Manufacturing
Mechatronics I

Workforce Training Consortium

Course Title:      Mechatronics I

Content:
Maintenance Technician Basic Skills: Unit 1 - Pick and Place Feeding
Areas to be covered include material feeding systems, pneumatic robots, powered parts feeders, vacuum grippers, hall-effect sensors, and magnetic sensors.

Maintenance Technician Basic Skills: Unit 2- Gauging
Areas to be covered include Go / No-Go gauging, analog sensor adjustments, ultrasonic, inductive, photoelectric sensors, magnetic reed and limit switches, non-servo electric traverse axis, synchronous belt drive, ball screw drive, and part rejection/transfers.

Maintenance Technician Basic Skills: Unit 3 - Orientation-Processing
Areas to be covered include index tables, stepper motors, homing and fiber optic sensors, part transfer and orientation, capacitive, fiber optic, inductive sensors, GMR (Giant Magnetoresistive) sensors.

Mechatronics II

Workforce Training Consortium

Course Title:      Mechatronics II

Content:
Maintenance Technician Basic Skills: Unit 4 - Sorting and Buffering
Areas to be covered include sorting, queuing, flat belt conveyors, photoelectric sensors, and inductive sensors.

Maintenance Technician Basic Skills: Unit 5 - Servo Robotic Assembly
Areas to be covered include servo robotics, gravity feeders, pick and place assembly, pneumatic screw feeders, and part insertion.

Maintenance Technician Basic Skills: Unit 6 - Torque Assembly
Areas to be covered include automated torque system, electric traverse slide, DC motor torque, variable speed motors, clutches, pneumatic speed PWM (Pulse Width Modulator), magnetic reed switches, and inductive sensors.

Mechatronics III

Workforce Training Consortium

Course Title:      Mechatronics III

Content:
Maintenance Technician Basic Skills: Unit 7 - Inventory Storage
Areas to be covered include pick and place storage, pneumatic grippers and breaks, infrared sensors, programmable pneumatic traverse module, magnetic reed switches, and inductive sensors.

Maintenance Troubleshooting: Multiple Station Controls
Areas to be covered include discrete IO handshaking, system startup / halt, system stop / reset, FMS programming.

Other Technical Skills & Specialty Training
Technical Math

Workforce Training Consortium

Course Title:      Technical Math

Prerequisites:

  • Basic Math

Course Length and Maximum Class Size:

18 Classroom hours presented in (6) 3-hour sessions. Maximum class size is 20.

(NOTE:Participants will have the option of taking a challenge test prior to the beginning of the class to demonstrate mastery of all or part of the skills which will be addressed in the class. This may eliminate the need to participate in all 18 hrs. of instruction.Call ASU Tech to schedule tests.)

Beneficial to:
Employees planning to enroll in blueprint reading and/or the mechanical maintenance series.

Objective:
To equip participants with the math skills essential for the successful completion of the tasks required for blueprint reading and for performing the necessary math skills for mechanical maintenance.

Equipment Needed for Instruction:
Dry erase board or chalkboard, overhead projector.

Content:

  • Module 1
  • (6 hrs) Math computation involving fractions and decimals. A test will be given upon completion of these 6 hours to determine participants’ readiness to proceed to module 2 or the need to repeat module 1.
  • Module 2
  • (6 hrs) Math applications and problem solving involving fractions and decimals; using simple formulas; using calculators.
  • Module 3
  • (6 hrs) Precision measurements.Reading and taking measurements with rulers (1/64”), micrometers, and calipers.{Final exam}
First Aid

Workforce Training Consortium

Course Title:      First Aid

Course Length and Maximum Class Size:
4 Classroom hours given in (1) 4 hour sessions. Maximum class size is 20.

Prerequisites:

  • None

Beneficial to:
All personnel

Objective:
To help familiarize personnel with common emergency situations

Equipment Needed for instruction:
Dry erase board or chalk board

Content:

Definitions
  • First Aid
  • Cardiopulmonary Resuscitation
Action at an Emergency
  • Scene survey
  • Getting help
Common Emergencies
  • Bleeding - Arterial, Venous, Capillary, Treatment Direct pressure, Elevation, Pressure points, Tourniquet
  • Bone, joint and muscle injury - Sprain, Strain, Fracture, Treatment Ice, Elevate, Splinting techniques
  • Burns - Definition, recognition and treatment - Thermal, Chemical, Electrical
  • Cold and heat-related injuries - Recognition and Treatment
  • Diabetics
  • Eye injuries - Foreign bodies, Chemicals, Treatment
  • Dental emergencies
  • Allergic reactions - Foods, plants and animals/insects, Signs and symptoms, Treatment
  • Seizures/Convulsions
Adult CPR Certification / Re-certification

Workforce Training Consortium

Course Title:      Adult CPR Certification / Re-certification

Course Length and Maximum Class Size:
4 Classroom hours given in (1) 4 hour sessions. Maximum class size is 6.

Prerequisites:

  • None

Beneficial to:
All personnel

Objective:
To meet the standards for Adult CPR re-certification.

Equipment Needed for instruction:
Annie manikins

Content:

Cardiopulmonary Resuscitation (4 hours)

  • Recognizing and responding
  • Conscious choking management
  • Unconscious choking management
  • Rescue breathing
  • Cardiopulmonary resuscitation
Forklift Certification

Workforce Training Consortium

Course Title:      Forklift Certification

Course Length and Maximum Class Size:
4 Classroom hours given in one session plus demonstration of skills on the forklift most used, Maximum class size is 20.

Prerequisites:

  • The desire to operate a forklift properly.

Beneficial to:
Those needing OSHA required training for the operation of forklifts.

Objective:
Attendees should leave with a working knowledge concerning the safe operation of powered industrial forklifts.

Equipment Needed for instruction:
TV with VCR, Dry erase board or chalk board, overhead projector

Content:
This course teaches the proper operating procedures for a variety of equipment, including electric, LP gas, and pallet trucks. Pre-trip inspections, steering techniques, and load handling are covered. Hazards, such as pedestrians, floor surfaces, and stopping are included. Other areas of instruction are battery recharging, refueling, and maintenance schedules.

English as a Second Language (ESL)

Workforce Training Consortium

Course Title:      English as a Second Language (ESL)

Course Length and Maximum Class Size:

Classes are currently offered two evenings each week at the Valley View Adult Education Center. Class length is 2 hours per session. Students may enter at any time throughout the year.

Upon request, classes may be designed to accommodate the specific needs of any business or industry.

Prerequisites:

  • None

Beneficial to:
Anyone who wishes to enhance his/her ability to communicate more effectively in English.

Objective:
To assist non-English speaking people in improving their English communication skills.

Equipment Needed for instruction:
Whiteboard, flip chart, photocopying privileges.

Content:
Conversational English is introduced through a variety of reading, writing, and role-playing exercises. Lessons are structured around the "life skills" required for individuals to perform daily routines including such activities as work, education, shopping, obtaining services, attending to medical needs, and other interactions within the community.

Intro to GMPs, HACCP & Food Safety

Workforce Training Consortium

Course Title:      Intro to GMPs, HACCP & Food Safety

Course Length:
4 hours held in 1 four-hour session.

Prerequisites:

  • None

Beneficial to:
Individuals working in or seeking work in a food-manufacturing environment.

Objective:
Manufacturing Practices (GMPs) and Hazard Analysis Critical Control Points (HACCP) required to work in a food manufacturing environment.

Equipment Needed for Instruction:
Computer for PowerPoint presentation, VCR

Course Content:

  • GMPs
    • What are GMPs
    • Who’s involved
    • Regulations
    • Personnel
    • Building a Facility
    • Equipment and Utensils
    • Production and Process Controls including Documentation
  • HACCP
    • What is HACCP (Background/evolution)
    • HACCP Principles
    • Types of Hazards
      • Physical
      • Biological
      • Chemical
    • Methods of Controlling Hazards
  • Videos
    • A Recipe for Food Safety Success
    • Guidelines for Maintenance Personnel
    • The Heart of HACCP
Mechanical Aptitude Assessment
Call Charley Appleby at ASUN Jonesboro Campus at 870.680.8717 for more information; assessments done by appointment only.